LOYALTY PROGRAM MANAGEMENT

Transform Casual Buyers Into Lifelong Brand Advocates

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The Lowdown

Did you know? Acquiring a new customer can cost 5x more than retaining an existing customer. That’s why building a sturdy loyalty program should be at the top of your brand’s marketing strategy.

How the loyalty program builds you an army of ambassadors:

  • Simple but motivating points-system
  • VIP tracking and rewards
  • Increased engagement results in advocacy
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Our Process

1. Discovery

Analysis of past efforts and key performance indicators

2. Strategize

Formulate loyalty building strategies and integrated marketing mix

3. Set-Up

Develop triggered email, web portals, segments and points-based system

4. Performance

Review key performance indicators, test, optimize